Service tiers & pricing
Two straightforward service tiers. Pricing is public, eligibility-based, and designed to help you quickly determine if our model fits your business.
Core
Shared responsibility. Standardized, remote IT for teams ready to own their environment.
$129/mo/user
10–50 users, remote only
Microsoft 365 Business Premium required
Standardized devices & setup
Elite
Increased MSP ownership. For teams seeking more hands-off IT with clear boundaries.
$189/mo/user
10–50 users, remote only
Microsoft 365 Business Premium required
Standardized devices & setup
Greater MSP responsibility
No custom pricing or discounts
Get straightforward answers about billing, plan changes, and eligibility. Know exactly what’s included before you decide if our model fits your business.
All plans are billed monthly, per user, with a 10-user minimum. Pricing is fixed and eligibility-based—no discounts or hidden fees.
You can cancel anytime with 30 days’ notice. Plan changes between Core and Elite take effect at your next billing cycle.
Plans are for teams of 10–50 users. We’re not a fit for smaller groups or those needing custom support.
Onboarding, after-hours work, projects, and non-standard setups are quoted separately. We’ll always outline what’s included.
Check our criteria before reaching out. We serve remote teams (10–50 users) committed to Microsoft 365. Unsure if you qualify? See below.
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For teams sharing IT responsibility, with clear roles and predictable support. Requires Microsoft 365 and 10+ users.
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For organizations ready for more MSP ownership and proactive management. Greater risk transfer included.

You need onsite help, custom IT, hourly support, or have fewer than 10 users. No discounts or one-off projects.

Not sure if you qualify or how our model works? Reach out for clarity—we’re here to help you decide.