Real prices, published.
Flat-rate managed IT for your whole team. One plan, one published price.
Example: a 12-person firm pays $1,788 per month, plus $499 setup once.
The terms
Pricing questions
How much does NexJen charge per user?
NexJen Essentials is $149 per user per month. That price includes help desk support, Microsoft 365 management, endpoint protection, backup, monitoring, patching and the security baseline.
Is there a setup fee?
Yes, a one-time $499 setup fee per client, invoiced when the agreement is signed. There are no other onboarding charges.
Is there a minimum number of users?
Yes. The minimum is five users, which is $745 per month.
When does billing start?
Monthly fees start on the earlier of your go-live date or 30 days after the start date on your order form. The 12-month term runs from that billing start date.
Do you offer month-to-month plans?
No. NexJen Essentials is offered on a 12-month agreement, which is what keeps the monthly price flat.
What does after-hours or emergency support cost?
After-hours and emergency support is $250 per hour, with a one-hour minimum per request and 15-minute increments after the first hour. Reporting a suspected security incident is always free, any time. Other project work is $200 per hour or a fixed fee agreed in a statement of work.
Are Microsoft 365 licenses included in the price?
Usually not. By default you keep your own Microsoft 365 subscription and pay Microsoft directly. If it is simpler for you, we can quote licenses, and anything we supply is listed on your order form.
Related guides
What Do Managed IT Services Cost in Texas? A 2026 Pricing Guide
What Texas small businesses pay for managed IT in 2026, what drives the price, and how to compare quotes that are built differently.
Per-User vs Per-Device MSP Pricing: Which Model Fits Your Business?
How per-user and per-device managed IT pricing work, where each one wins, and how to compare quotes built on different models.
Managed IT Services Agreement Checklist: What to Review Before Signing
The clauses to read in a managed IT services agreement: scope, service levels, term, termination fees, data ownership, exit help and liability.
Start with a free Security Snapshot.
A plain-English read on where your Microsoft 365 and devices stand, and whether we're the right fit.